Use the manage button in My Profile (on iPhone, More → Plans) and StreamVox points you to where your subscription is managed. Everything below is the manual route, in case you would rather go there yourself.
All StreamVox subscriptions renew automatically every month — this is standard for modern apps.
Start in the app
On Windows and Mac, open My Profile from the Account menu (on a Mac, ⌘, opens it too). On iPhone, open the More tab. You'll see your plan and the date it's paid through; on Windows, My Profile also says whether it renews automatically and how you're billed.
From there you can:
- Switch plans: for a plan bought on our website, Upgrade on Windows; for an App Store plan, Upgrade Plan on a Mac (Change Plan on Unlimited) or More → Plans on iPhone. With a Microsoft Store plan, or a plan from another channel, a new plan starts a separate subscription: cancel the old one where you bought it.
- Manage or cancel: on Windows, the button is named for your channel (Manage subscription for our website, Manage in Microsoft account, Manage in App Store); on a Mac or iPhone, Manage Subscription opens your Apple subscriptions for an App Store plan and otherwise tells you where the plan is managed.
- Delete your account: permanently remove your account and all data, with a clear confirmation step (Windows: Danger zone → Delete account…; Mac: Delete Account; iPhone: More → Account management → Delete Account).
Where each billing channel is managed
| You paid through | Manage it at |
|---|---|
| Our website (Paddle) | Our secure billing portal, in your browser |
| Microsoft Store | Your Microsoft account |
| App Store (Mac or iPhone) | Your Apple subscription settings |
Billed through our website (Paddle)
Opens our secure billing portal in your browser, where you can cancel, update your payment method, or view invoices.
If you ever need a hand, contact us on Discord and we'll help.
Billed through the Microsoft Store
Opens your Microsoft account, where you manage the subscription.
To do it manually, visit https://account.microsoft.com → Services & Subscriptions → find StreamVox → Manage.
We cannot cancel Microsoft Store subscriptions on your behalf — only you have access to your Microsoft billing.
Billed through the App Store (Mac or iPhone)
One Apple subscription covers both, because StreamVox for Mac and for iPhone are the same universal app. Cancel it from whichever device you have to hand.
- On a Mac: in the App Store, click your name at the bottom of the sidebar, then click your name on the page that appears → Subscriptions → find StreamVox → Cancel Subscription.
- On an iPhone: open Settings → tap your name at the top → Subscriptions → find StreamVox → Cancel Subscription.
Subscriptions bought through Apple's in-app purchase are managed entirely through your Apple Account. We have no access to them, so we cannot cancel one for you.
One StreamVox subscription works on Windows, Mac and iPhone — which platforms you can use does not depend on the channel you paid through. You can run it on one device at a time.